Comprehensive administrative support to keep healthcare practices running smoothly. This service focuses on day-to-day operations, internal coordination, and administrative oversight to support efficiency and consistency across the practice.

Includes:

Administrative workflow coordination

Operational support for clinics and practices

Internal process organization and oversight

Support for growing or transitioning practices

Professional setup and management of client intake and onboarding systems. This service ensures required information is collected accurately, forms are organized, and onboarding workflows are clear, consistent, and compliant.

Includes:

Intake and consent form workflows

Client onboarding processes

Administrative coordination of intake documentation

Support for updates or revisions to intake systems

Reliable scheduling support to reduce administrative disruption and improve appointment coordination. This service supports both solo practitioners and multi-provider clinics.

Includes:

Appointment scheduling and calendar coordination

Cancellations, rescheduling, and waitlist support

Schedule optimization and administrative follow-up

Coordination across providers where applicable

Accurate and organized billing support aligned with clinic systems and administrative policies. This service focuses on clarity, consistency, and reliable financial administration.

Includes:

Invoice creation and administrative billing support

Payment tracking and reconciliation

Administrative follow-up related to billing

Support aligned with platforms such as Wave or practice management systems

Administrative support for insurance-related workflows and third-party billing processes. This service supports clinics in managing submissions and communication while maintaining insurer-neutral policies.

Includes:

Collection and organization of insurance information

Claim submission support

Remittance and reimbursement tracking

Client-facing administrative communication support

Administrative support aligned with electronic medical record (EMR) and practice management systems, including Jane App. This service supports efficient use of systems without providing clinical input.

Includes:

Administrative system setup support

Form and workflow configuration

Billing and scheduling workflow alignment

Administrative access coordination

Secure and organized document management to support privacy, retention, and audit readiness. This service helps practices maintain clear and consistent administrative records.

Includes:

Digital file organization

Records maintenance and administrative audits

Document retention tracking

Administrative documentation support

Administrative assistance with tracking and organizing compliance-related documentation required in regulated healthcare environments.

Includes:

License and credential tracking

Insurance documentation organization

Consent and policy documentation support

Administrative compliance readiness

Development and maintenance of clear, professional administrative documents that support consistent operations and staff alignment.

Includes:

Standard Operating Procedures (SOPs)

Internal administrative policies

Client-facing administrative documentation

Updates and revisions as practices evolve

Flexible virtual administrative support for practices that need professional assistance without in-house staffing. Services scale based on clinic size and needs.

Includes:

Ongoing virtual administrative assistance

Practice coordination and administrative continuity

Support during growth or transition periods

Adaptable service delivery

Tailored administrative services for independent healthcare providers seeking structured systems without unnecessary complexity.

Includes:

Intake and onboarding setup

Scheduling and billing workflows

Administrative compliance support

Ongoing virtual assistance as needed